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SUPPORT & SETUP

Install Cleanly. Test Carefully. Feel More.

Use this page as a practical setup reference for rigid-surface tactile transducer installations. Final wiring, amplifier selection and mounting hardware should always be verified for your specific build.

Start Setup Request PDF Guide

QUICK START

Four Checks Before Full-Power Use

01

Choose a rigid mounting surface

Select a reinforced wooden, metal or engineered structural member that can transfer vibration without flexing excessively.

02

Fasten the transducer securely

Use suitable hardware for the material. Keep the housing flat to the structure and verify that fasteners cannot loosen during vibration.

03

Connect to a compatible amplifier

Use an amplifier rated for the connected impedance and start with low gain before increasing tactile intensity.

04

Test gradually

Play low-level content first. Listen for unwanted mechanical noise, then confirm temperature and cable strain after several minutes.

PRODUCT GUIDES

Product Setup Guides

Core Shaker Transducer

For users connecting a standalone transducer to an existing compatible amplifier.

View Core Shaker Guide

Tactile Amplifier

For users wiring compatible tactile transducers to a dedicated amplifier.

View Amplifier Guide

2.2 Immersive System

For users planning a complete audio + tactile system with quote-based shipping.

View 2.2 Setup Notes

Mounting Checklist

  • Mount to a rigid load-bearing surface, not loose fabric or foam.
  • Use fasteners suitable for the material and expected vibration.
  • Keep the cable exit free from sharp bends and pinch points.
  • Leave clearance around the housing for heat and service access.
  • Retest fastener tightness after the first session.

Mounting feasibility depends on the actual structure. Avoid mounting only to loose upholstery or thin unsupported panels.

Wiring & Signal Path

  • Power off the amplifier before connecting or changing wiring.
  • Keep polarity consistent across multiple transducers so tactile movement feels predictable.
  • Use clean low-frequency audio, telemetry-driven tactile software or a properly filtered signal path.
  • Expose high-frequency content carefully, as it may create noise without improving tactile response.
  • Do not connect the transducer directly to speaker outputs that are not rated for the connected load.

Match the Amplifier to the Load

A tactile transducer must be driven by a compatible amplifier and wiring configuration.

Impedance

Confirm the connected load matches the amplifier's supported impedance range. Do not guess wiring combinations.

Power Handling

Start below maximum output and increase gradually. Too much power can overheat components or create mechanical noise.

Channel Planning

For paired installations, plan whether the transducers share a channel or run as separate outputs before wiring.

When in doubt, contact support before powering the system.

Basic Connection Flow

Audio Source / Tactile Signal
Compatible Amplifier
Core Shaker / Tactile Transducer
Rigid Mounting Structure

THERMAL & MECHANICAL CARE

Protect the Hardware and the Furniture.

  • Do not cover the housing with insulation or sealed foam.
  • Keep cable strain relief clear and avoid crushing the connector.
  • Use thread-locking strategy only when it is compatible with the mounting material.
  • Check that vibration does not loosen nearby decorative or electronic parts.
  • Do not use damaged wiring, cracked housings or overheated components.

Stop testing if the unit becomes unusually hot, smells abnormal or produces mechanical scraping noises.

Common Installation Scenarios

Simulator Rig

Best for aluminum profile frames, racing seats and rigid simulator structures.

Typical structure
Aluminum profile rig / racing seat
Recommended product path
Dual Tactile Starter Kit
Setup note
Mount to a rigid frame member or reinforced seat structure.

Theater Seating

Best for reinforced seat bases or internal wooden / metal frame members.

Typical structure
Sofa / theater chair frame
Recommended product path
2.2 Immersive System or Starter Kit
Setup note
Mounting depends on furniture construction.

Custom Furniture or Platform

Best for builders who can control structure, cable routing and access for maintenance.

Typical structure
Reinforced wooden or metal platform
Recommended product path
Core Shaker / OEM
Setup note
Confirm mounting path before permanent installation.

Troubleshooting Basics

No tactile response

Check amplifier power, signal input, wiring polarity and source volume.

Weak vibration

Check mounting rigidity, amplifier level, signal content and whether the transducer is mounted to a strong structural path.

Rattling or buzzing

Inspect loose panels, fasteners, nearby decorative parts and cable contact points.

Unit gets hot

Reduce output level, check load compatibility and stop use until wiring and mounting are verified.

Uneven left / right feel

Check placement, channel wiring, signal routing and mounting surface differences.

Common Setup Questions.

Does SoundKeel replace a subwoofer?

No. It adds structure-borne physical response. A subwoofer creates audible low-frequency sound; a tactile transducer transfers energy into the mounted surface.

Can I mount it inside a couch?

Sometimes. It depends on the internal frame. Mount to reinforced wooden or metal structure, not only foam or fabric.

Do I need a special amplifier?

You need a compatible amplifier matched to the connected load and intended setup. Check product guidance before wiring.

How many transducers should I use?

It depends on the structure and use case. One transducer can work for small applications; paired setups may provide more even tactile distribution.

What should I do if the unit gets hot?

Stop testing, lower the output level and verify wiring, load compatibility and airflow before continuing.

Can I use it outdoors?

Only use in environments compatible with the product's enclosure and electrical requirements. Avoid moisture unless the product is specifically rated for it.

Need Help Matching Hardware to a Build?

Share your application, mounting surface and intended amplifier setup so we can help you choose a safe starting path.

Contact Support OEM Integration View Store